Moon

Extract the signal from every source
your market is talking on

Moon reads every conversation your market is having, then hands your team the sentence that changes the roadmap for the next quarter.

A million voices,
one legible market.

Moon listens to every post, review, comment, transcript and call your customers make about your category, then draws the map your competitors will not see for another quarter.

Trending in your category, last hourLive, 2 minutes ago
The onboarding feels like it was designed by someone who has actually opened this kind of product before. The last three we tried talked about themselves for four screens. Refreshing.
Priya R., product ops lead
Forum218 upvotespositive

Every source, in one stream.

Moon ingests public posts, review sites, transcripts, forums and community threads across the surfaces your customers actually live on.

Every voice, in one cluster.

Posts that mean the same thing land in the same theme. Volume, sentiment and salience roll up so the shape of the market is legible in a glance.

Every decision, with the receipts.

Moon drafts the recommendation, links the sources that raised it, and tracks whether shipping it moved the number you care about.

Priya R.
This is the first tool in our category that treats onboarding like a conversation instead of a form.
Video, 228K views, 2 minutes ago
Marcus B.
Third time this month the mobile checkout has hung. Anyone else running into this?
Photo post, 4,214 impressions, 8m
u/sena_ito
Genuinely surprised by the support response time. Twenty minutes, no scripted questions, actual answer.
Forum, 618 upvotes, 14m
Field Guide review
Long form review of the category, honest scoring. Skip to 4:32 for the durability test.
@tomas_r
Would love a smaller SKU. Same features, half the footprint.
Short post, 1,412 impressions, 1h
Onboarding praise
Positive sentiment, rising
1,412
Mobile checkout bug
Frustration, three surfaces
628
Support quality
Positive, response time
418
Smaller SKU request
Feature ask, growing
312
Durability review
Mixed, one influencer
218
Competitor comparison
Neutral to positive
142
Fix mobile checkout hang
628 posts, three surfaces, rising
Shipping this week
Amplify onboarding narrative
1,412 posts, strongest signal
In review
Explore smaller SKU concept
312 posts, feature ask compound
Planned Q4
Respond to durability review
One influencer, 42K subscribers
Draft ready

Three things Moon does
that most listening tools forgot.

Full spectrum ingest

Six surfaces, twenty two languages, and every comment thread they hold. Moon streams them live, no filtering by keyword.

Theme clustering

Posts that mean the same thing land in the same theme, even when the words are different. Volume adds up honestly.

Recommendations that ship

Every theme becomes a recommendation with a citation, an owner, and a lift you can measure once you ship.

Moon gave us the sentence our customers
had been writing about us for a year.

Iris KurodaHead of Product, Northline

Every surface your customers actually live on.

Moon ships with native ingestion for the twelve surfaces where your market shows up, plus an API for the ones you build.

Short video
Photo
Long video
®
Forums
Short post
in
Professional
Chat
Community
Live stream
Micro post
Board
#
Team chat

The ground truth,
on your Monday.

Free on the first thousand posts. Bring a category, we bring the surfaces, and the first insight lands within an hour.