Moon

A million voices,
one legible market.

Moon listens to every post, review, comment, transcript and call your customers make about your category, then draws the map your competitors will not see for another quarter.

Trending in your category, last hourLive, 2 minutes ago

The onboarding feels like it was designed by someone who has actually opened this kind of product before. The last three we tried talked about themselves for four screens. Refreshing.

Priya R., product ops lead

Forum218 upvotespositive

Every source, in one stream.

Moon ingests public posts, review sites, transcripts, forums and community threads across the surfaces your customers actually live on.

Every voice, in one cluster.

Posts that mean the same thing land in the same theme. Volume, sentiment and salience roll up so the shape of the market is legible in a glance.

Every decision, with the receipts.

Moon drafts the recommendation, links the sources that raised it, and tracks whether shipping it moved the number you care about.

Priya R.

This is the first tool in our category that treats onboarding like a conversation instead of a form.

Video, 228K views, 2 minutes ago

Marcus B.

Third time this month the mobile checkout has hung. Anyone else running into this?

Photo post, 4,214 impressions, 8m

u/sena_ito

Genuinely surprised by the support response time. Twenty minutes, no scripted questions, actual answer.

Forum, 618 upvotes, 14m

Field Guide review

Long form review of the category, honest scoring. Skip to 4:32 for the durability test.

@tomas_r

Would love a smaller SKU. Same features, half the footprint.

Short post, 1,412 impressions, 1h

Onboarding praise

Positive sentiment, rising

1,412

Mobile checkout bug

Frustration, three surfaces

628

Support quality

Positive, response time

418

Smaller SKU request

Feature ask, growing

312

Durability review

Mixed, one influencer

218

Competitor comparison

Neutral to positive

142

Fix mobile checkout hang

628 posts, three surfaces, rising

Shipping this week

Amplify onboarding narrative

1,412 posts, strongest signal

In review

Explore smaller SKU concept

312 posts, feature ask compound

Planned Q4

Respond to durability review

One influencer, 42K subscribers

Draft ready

Three things Moon does
that most listening tools forgot.

◐

Full spectrum ingest

Six surfaces, twenty two languages, and every comment thread they hold. Moon streams them live, no filtering by keyword.

◑

Theme clustering

Posts that mean the same thing land in the same theme, even when the words are different. Volume adds up honestly.

◒

Recommendations that ship

Every theme becomes a recommendation with a citation, an owner, and a lift you can measure once you ship.

Every surface your customers actually live on.

Moon ships with native ingestion for the twelve surfaces where your market shows up, plus an API for the ones you build.

♬

Short video

◉

Photo

▶

Long video

Forums

Short post

Professional

✓

Chat

◈

Community

◐

Live stream

◇

Micro post

◆

Board

Team chat

Extract the signal from every source
your market is talking on

A million voices,
one legible market.

Every source, in one stream.

Every voice, in one cluster.

Every decision, with the receipts.

Fix mobile checkout hang

Amplify onboarding narrative

Explore smaller SKU concept

Respond to durability review

Three things Moon does
that most listening tools forgot.

Full spectrum ingest

Theme clustering

Recommendations that ship

Every surface your customers actually live on.

The ground truth,
on your Monday.

Extract the signal from every sourceyour market is talking on

A million voices,one legible market.

Every source, in one stream.

Every voice, in one cluster.

Every decision, with the receipts.

Fix mobile checkout hang

Amplify onboarding narrative

Explore smaller SKU concept

Respond to durability review

Three things Moon doesthat most listening tools forgot.

Full spectrum ingest

Theme clustering

Recommendations that ship

Every surface your customers actually live on.

The ground truth,on your Monday.

Extract the signal from every source
your market is talking on

A million voices,
one legible market.

Three things Moon does
that most listening tools forgot.

The ground truth,
on your Monday.