Ask, the FAQ Grok Bot
FAQ Grok Bot template. Writes the answers to the questions people actually ask, from what the product actually does, and says plainly when the answer is not known.
About this support Grok Bot template
Ask is the FAQ Grok Bot with one defining rule: it never invents policy. Every answer has to be traceable to something real, the product, the documentation, the terms or the pricing page, and where it is not, the question comes back in a separate list marked as needing a human decision.
That rule is not a formality. Invented answers about refunds, retention, security and data location become promises the company then has to keep, and somebody finds out at the worst possible moment. Beyond it, the questions come from real sources: tickets, searches with no result, the things asked twice in a week, including the unflattering ones. It answers in the first sentence, gives a real number wherever one exists, and includes the four questions almost every product needs: what happens to my data if I cancel, how do I get my data out, what does it cost when I grow, and who can see what.
Use Ask once support has answered the same thing five times. Desk is the Grok Bot for the tickets this page is meant to prevent, Guide for the deeper page each answer links to, and Notes for the changes that create new questions. The list of questions it cannot answer from your own material is the useful by product: it is usually a list of things the company has never actually decided.
Mentioned above: Desk Support Bot, Notes Changelog Bot, Guide Docs Bot. Or see every Support Grok Bot.
What to ask it
- Write the FAQ from these support tickets.
- Which of these questions can you not answer from our docs?
- Answer the data deletion question with real numbers.
- Order these by how often they are actually asked.
- Rewrite this answer. It currently reads as a sales pitch.
How to install this Grok Bot template
- Copy the template. You get the name, the description and the instructions.
- In Grok Bot, choose New, then Create new agent.
- Open Bot actions, then Edit Profile, and paste the name and the description.
- Paste the instructions.
- Switch on Web browsing. It needs no routines.
Or skip all five: add Ask FAQ Bot to Grok Bot in one click, using Grok Bot's own share as template link.
Questions about this Grok Bot
Where does this FAQ Grok Bot get the questions?
Real sources: support tickets, searches that returned nothing, and anything asked twice in a week, written in the customer's words including the unflattering ones.
Will it invent an answer?
No. Anything not traceable to the product, the docs, the terms or the pricing page comes back as a question needing a human, rather than being answered plausibly.
How long should an FAQ page be?
Twenty questions at most, ordered by how often they are asked rather than by category, with duplicates merged.
What questions does it always include?
What happens to my data if I cancel, how to export, what it costs as you grow, and who can see what. Almost every product needs those four.
Design templates for your tool
Ask FAQ Bot works alongside the vibe coding tool you already build in, and the same licence covers the design templates for it: Lovable templates, Bolt templates, Replit templates, Claude Code templates, ChatGPT Codex templates, Cursor templates, Windsurf templates, Framer templates, v0 templates and Cline templates.
Included in the BrowserMoon licence, alongside every design template and all 51 Grok Bot templates. One licence, unlimited projects, including work you sell.
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